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Banana VPN Support FAQ - SSTP

1.
What do i need to use this service?
2.
Can i use it with ... ?
3.
How does anonymity work?
4.
Does Skype work if it is Blocked?
5.
How do i set it up on my computer, iPhone or iTouch?
6.
I cannot send emails through VPN.
7.
I cannot connect to an FTP server.
8.
Do you have an affiliate or reseller program?
9.
Do you have Dedicated IP plans?
10.
I cannot connect to the server.
11.
Is the Banana VPN service legal?
 
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1.

What are the system requirements?

The new SSTP VPN service will only work with computers running Windows Vista SP1 and Windows 7. For Mac and Unix please see our main site here.

No extra software is required to use our service since the VPN software is already included in Windows. You will need to install our SSL Certificate which is included in the Welcome Pack. After you subscribe, we will send you all the information needed to get started.

2.

Is it compatible with ... ?

The service can be used with all applications including:

  • Web Browsers
  • e-mail applications
  • Windows Messenger
  • Skype, VoIP, Google Talk, Yahoo IM
  • ICQ, MSN
  • Access to Blogs & Newsgroups
  • ...... & Much More!

No special settings is needed. All internet traffic is passed through our VPN server. Connections speed is up to 100mbit/s and bandwidth is unmetered but the use of filesharing programs (P2P) is not permitted.

3.

How does anonymity work?

This VPN Service allows you to use the same internet provider (ISP) you have and at the same time you remain anonymous in all your surfing by passing your traffic through our servers via a secure encrypted tunnel (Virtual Private Network), so it is impossible for even your ISP to "spy" on you.

When using our service, whenever you visit a web site, send email, chat, ICQ, IRC, FTP, make internet phone calls etc., your real IP address is not provided to the other people involved in the transaction. This is a tremendous measure against hacking. Most hacking is based on using your real IP address, which the hacker won't be able to get. As a result we are in fact acting as a firewall keeping you safe from any abuse.

Your internet provider keeps a record every time you use the internet. Some internet providers save log files indefinitely and may give them to rolex replica watches whoever asks with or without a court order and this would mean every web site you visited and everything you did is no longer private... BUT when using a VPN with us, all that your ISP log would show is an encrypted connection to our server.

With our service all internet traffic leaves one of our servers with the same external IP address. All users share the same IP so you can be anonymous.

4.

Does Skype work if it is Blocked?

YES! With a VPN you will be able to use programs like Skype to make calls from regions that block Skype, like cruise ships, and countries like Belize and Oman.

5.

How do i configure my computer?

You can also visit this page to view the instructions online.

6.

I cannot send emails when connected with VPN.

When using our VPN server you might not be able to send email through your ISP's mail server. Simply configure your email program to send through the following SMTP server: 192.168.2.1

On some servers this is disabled. You may use your own mail server.

7.

I cannot connect to an FTP server.

In your FTP client software please Disable "Passive FTP". It should then work.

8.

Do you have an affiliate or reseller program?

Yes! We have an affiliate program that pays 30% per sale and includes a $10 bonus just for signing up!. Click here to join now.

We also have a very flexible reseller program, ideal for startups but is available for NON-English web sites only. Email for details.

9.

Do you have Dedicated IP plans?

Yes! We can offer Canadian Dedicated IP addresses that can be used for VOIP devices, and for gaming. Please email for availability.

10.

I cannot connect to the server!

- Disable your Firewall or open outgoing port 443
-Restart your router
-Delete the connection and create a new one
-Change Authentication type (MSChap2)
-Disable Windows Vista Live OneCare or configure to allow vpn.
-Enable "Use default gateway on remote network" under Advanced TCP/IP settings of the connection properties on Windows

11.

Is this Banana VPN service legal?

Banana VPN has no intentions to break any laws in any country and we do our best to prevent any illegal activity (based on the laws of our home country and location of servers) on our network. We do not allow P2P such as bittorrent and edonkey and fraud screen all orders. The use of Virtual Private Networks is legal in almost all countries except the following: Cuba, Iran, Libya, North Korea, Sudan, and Syria. We will not sell to people in those countries and also not to Nigeria and Vietnam where it will be used for online fraud. Using Skype/VOIP or accessing certain web sites and internet services may be illegal in other countries with rolex replica uk or without a VPN. Our VPN service is not intended to be used to break any laws, it was designed to protect your privacy and extend your freedom.